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Provided Support
- Phone Support
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Advanced Options
11857
Cisco
6382
HPE
2497
VMWare
852
Lenovo
556
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496
APC
330
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309
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307
Veritas
303
Citrix
152
Veeam
151
Red Hat
139
Zebra
126
Extreme Networks
109
Microsoft
88
Eaton
59
Datto
20
McAfee
18
Allied Telesis
18
ASUS
12
Jabra
12
Logitech
10
Epson
9
Poly
7
NVIDIA
7
SMART Technologies
6
Cambium
5
HoneyWell
5
Kyocera
4
Axis
4
Ruckus
4
Dynabook
2
Fortinet
1
AudioCodes
1
CyberPower
1
Juniper Networks
1
QNAP
1
Synology
1
Toshiba
1
Globalnet Solutions Australia
1
Kemp
6882
$0 - $300
4956
$300 - $900
4408
$900 - $2200
4313
$2200 - $6000
4305
$6000+
21177
Service
3152
Warranty
5860
1 Year
3612
3 Year
1880
5 Year
1285
4 Year
687
2 Year
365
2 Month
99
1 Year / 6 Incident
90
3 Year / 18 Incident
61
1 Month
35
12 Month
33
1 Year / 4 Incident
32
24 Month
30
36 Month
22
4 Year / 24 Incident
21
3 Year / 12 Incident
19
5 Year / 30 Incident
17
2 Year / 12 Incident
15
48 Month
14
60 Month
14
7 Year
9
3 Year / 3 Incident
7
1 Incident
7
1 Year / 1 Incident
4
1 Day
4
3 Year / 2 Incident
3
21 Month
3
4 Year / 2 Incident
2
1 Year / 3 Incident
2
1 Year / 5 Incident
2
2 Year / 2 Incident
1
1 Hour
1
10 Day
1
2 Hour
1
2 Year / 18 Incident
1
20 Day
1
3 Hour
1
3 Year / 1 Incident
1
3 Year / 4 Incident
1
3 Year / 6 Incident
1
5 Day
1
6 Year
1
7 Day
1
8 Hour
1
90 Day
15383
Phone Support
10256
Replacement
8649
Web Knowledge Base Access
8406
Parts Replacement
7762
New Releases Update
4702
Repair
2787
Web Support
2600
Email Support
2026
Emergency Telephone Support
1688
Software Update
1537
Remote Monitoring
1414
Software Upgrade
1402
Diagnosis
1387
Remote Diagnosis
733
Software Support
532
Software Maintenance
421
Defective Media Retention
408
Online Knowledge Base/Documentations/Forums
376
Knowledge Base Access
343
Online Access to Product Updates
343
Online Access to Product Upgrades
291
Hardware Maintenance
271
Hardware Support
257
Troubleshooting
250
Fax-On-Demand
248
Comprehensive Defective Material Retention
228
Consulting
209
Visual Remote Guidance
177
Accidental Damage Protection
160
Installation
157
Remote Software Assistance
150
Configuration
148
Remote Technical Support
124
Escalation Support
114
Online Support Tools Access
107
Reporting
96
Online Training
95
Travel Expense Coverage
73
Mechanical Breakdown
71
Software Application Support
68
Online Return Material Authorization (RMA)
67
Logistics
62
Monitoring
59
Live Chat
58
Data Retention
52
Preventive Maintenance
45
Environmental Inspection
45
Wear & Tear
44
Software Subscription
40
Drive Retention
6629
On-site
3745
Service Depot
220
Carry-in
10
Carry-in/Service Depot
3
Carry-in/On-site
3
On-site/Service Depot